Terms and Conditions of Use

PRICES

All our products and articles are priced in Canadian dollars and are exclusive of the applicable sales taxes. All orders are payable in Canadian dollars, whatever your country of residence at the time of placing the order. MBM Promotion and its administrators reserve the right to change the prices of the articles and products listed on the Web site without notice. The product is invoiced as per the prevailing price at the time of shipping the original order.
 
QUOTATION/ORDER

Some of our products can be ordered from our Web site directly. Quotations are however required for orders for elaborate custom-made products, large quantities, or special decorations. The quotation request will be reviewed by our staff – additional charges based on such factors as the type of decoration or selected colours may apply. The quotation is then sent back to the client, who either accepts or rejects the revised price proposed by MBMpromotion.com. If the client accepts the new price, the quotation is converted into an order and payment is processed. The price cannot be modified once the quotation is converted into a sales order. The client must approve the personalized changes made by MBM Promotion prior to the quotation being converted to an order.
 
SHIPPING AND DELIVERY DETAILS

Delivery times depend on the selected decorating method and related complexity. You will be given an approximate delivery date once you receive and approve your product proof.
 
We reserve the right to limit quantities available for sale or sold and the right to reject, correct, cancel, or terminate any order for any reason whatsoever. If the price of any item you order on our Web site is incorrectly displayed at the time of placing the order, we will give you an opportunity to place a new order at the correct price. The advertisements on our Web site are invitations to make offers to purchase products and services on the Web Site and are not offers to sell. Your accurately completed and delivered order form constitutes your offer to purchase the products or services quoted in your order. Your order shall be deemed to be accepted only when we receive your approval of the product proof. The shipping notification email constitutes our acceptance of your order and forms a legally binding contract with MBMpromotion.com, which is operated by MBM Promotion.  The total price of your order will be charged to your credit card or to your account upon receipt of your approval of the product proof.
 
CANCELLATION POLICY

If you wish to cancel an order, you may do so by requesting a cancellation by logging into your account. You may also contact us. However, the order cannot be cancelled once the product proof has been sent by email.
 
We rely on the information you provide through the Web site, including registration information (name and email address), payment information (credit card number and expiry date), and information related to the transaction. The information must be true, accurate, and up-to-date. You will be fully liable for losses, damages, and additional charges incurred by you, us, or any other person as a result of your providing inaccurate or incomplete information, or your failure to update your registration or payment information within thirty (30) days of any modification.